Decision Manager

The only fraud management platform based on the World’s Largest Fraud Detection Radar, Decision Manager can help you automate and streamline your fraud operations.


Decision Manager gives you the ability to customize rules and models to your specific business, across all sales channels, including web, mobile, call center, and kiosks. Along with a flexible rule engine, Decision Manager helps you optimize your fraud processes through Real-Time Fusion Modeling technology that blends multiple advanced machine learning methods for accurate scoring. 



World’s Largest Fraud Detection Radar

  • Data intelligence from the more than 68 billion transactions Visa and
    CyberSource process annually
  • Transaction data from Visa Inc., payment processors, and global merchant
  • Proprietary Real-Time Fusion Modeling technology blends multiple advanced machine learning methods for accurate scoring
  • More than 260 fraud detectors using device fingerprint, IP geolocation, and
    other data

Flexible Rules Engine

  • Flexible business interface– no IT coding for rule creation
  • Pre-loaded sample rules in rules engine to speed up initial process
  • Customizable, flexible risk score allows businesses to create a unique risk score based on individual transaction details
  • Segment by product, channel, geography, and customer relationship

Integrated Case Review Dashboard

  • Consolidates out sorted order information for faster manual review
  • Built-in 3rd-party verification services speed review
  • Make divisions with visual link analysis and automatically
    route/prioritize cases via automated queue management

Tuning and real-time reporting

  • Real-time dashboard with ability to drill down to transaction level detail
  • Assess financial impact, system reports, review team performance
  • Test new rules in passive mode before switching into live production
  • Patent Pending technology

Flexible Platform

  • Implement as stand-alone or integrate with other CyberSource solutions


CyberSource Decision Manager helps you:

  • Minimize fraud losses with enhanced accuracy that comes from more data, proprietary scoring algorithms and custom rules
  • Maintain control over order decisions with rules tailored to your business
  • Support growing channels, including mobile
  • Accept more good orders and reduce false positives
  • Take advantage of automation - send only the most suspect orders to manual
  • Streamline manual review with a case management dashboard

Implementation Guides

The CyberSource Decision Manager documentation is available in the Business Center.

If you are an existing Decision Manager customer, you can access the documentation by logging in to the Business Center. On the home page, click "Documentation" in the left panel.

If you are not currently a Decision Manager customer, please contact your sales representative.

Decision Manager Developer Guide Using the Simple Order API Login
Decision Manager Developer Guide Using the SCMP API Login
Decision Manager Planning Guide Login
Decision Manager Reporting Guide Login
Decision Manager User Guide Login