Fraud Management

The digital economy continues to evolve and impacts nearly every business -- requiring a relook at traditional fraud management processes. Success today requires a holistic understanding of fraud as customers engage with you across multiple channels using a variety of devices.

CSC offers a multi-layered fraud management solution – from account monitoring to transaction fraud detection, rules tuning to payer authentication – that helps businesses minimize fraud losses, maximize revenue and minimize operational costs. CSC enables you to streamline operations with greater agility by fine-tuning screening models and strategies, whether it is based on relationship, across multiple channels, various devices or levels of service.

Detection Manager

  • Fraud management solution featuring the World’s Largest Fraud Detection Radar built on intelligence from more than 68 billion worldwide transactions that we process annually
  • Relies on several machine learning methods to generate risk scores
  • Rules-based engine helps you automatically screen and sort orders based on your transactional rules—no IT coding required
  • Leverages the proven effectiveness of conventional static models with the more agile data analysis capabilities
  • Works with any payment platform
  • Incorporates banking norms, transactional values and case management systems.

Rules Suggestion Engine

  • Brings machine learning into the realm of rules creation
  • Suggests new fraud rules to consider implementing and testing
  • Leverages the outputs of Decision Manager’s already advanced machine learning models

Managed Risk Services

  • Offer a range of service options, from consulting/monitoring to complete outsourcing
  • Work with you to identify new fraud trends before they impact your business
  • Located in six continents, Managed Risk Analysts have deep fraud
    management experience across geographies and industries
  • Helps you build fraud strategies when considering expanding into new geographies, markets and channels, including mobile ewallets and digital transactions.

Accounts monitoring and Protection

  • Monitor for suspicious activity at account creation, login and account updates
  • Proactively monitor customer accounts from unauthorized use
  • More accurately identify valid from high risk sessions
  • Works with any payment platform and integrated with our defence systems

Rules-Based Payer Authentication

  • Choose when to authenticate transactions
  • Decrease fraud liability while gaining control over the user experience
  • Limit your chargeback liability and lower interchange on qualifying transactions
  • Verified by state of the art end to end encryptions for secured transactions.

Trusted Fraud Management

  • Protects against fraud throughout the loyalty lifecycle
  • Screens for fraud at account access, purchase, transfer and redemption of points
  • Recognizes genuine purchases and redemptions of points or miles
  • Helps protect your relationships with your most valuable customers

Instant Fraud Alert

  • Receive confirmed fraud notifications in near real-time
  • Stop transactions and save fulfillment costs
  • Prevent chargebacks and save on potential fees and fines